- Capturing and documenting
business requirements, process and workflow analysis, change mangement
and strategic planning.
- Business Plans
- Definition and documentation of formal strategic plans defining business goals and methods for their attainment.
- Custom Graphics
- Custom website banners, flash, graphics, and navigational menus. Vector and raster image design, editing, mapping, and load-time optimization.
- Disaster Recovery Plans
- Documentation of procedures
and policies to ensure the timely recovery of technology
- Document Mgmt
- Definition, documentation, and implementation of technologies and business processes to control and manage documents from creation to archiving.
and Writing Services
- Document proofreading and comprehensive editing. Website content writing and editing services with a strong focus on SEO, scanability, and navigability.
- Development support for open-source
eLearning systems including Clarion, Moodle, Lectora Inspire
and Articulate Storyline.
- Online Help
- Design, authoring, and implementation for Adobe Robohelp or MadCap Flare online help.
- Policy Manuals
- Documentation of wiki-based policy manuals (eManuals) to align operations with the strategic business goals and enhance service and productivity consistency.
- Project Management
- Project management services including governance, planning, task and milestone tracking/reporting. Schedule, budget, resource, quality, and risk/issue management.
- Equipment installation and
maintenance manuals, user manuals, quick-start guides,
service guides, product catalogs and engineering
- MS Word, Excel, PowerPoint, and Publisher template design and support.
- Design support custom and WordPress websites offering hundreds of available templates and full client content control.
- Website Validation
- W3C compliance, cross-browser
and performance testing. Free online website link, image and spelling validation services.
- Wiki-based business and technical documentation using open-source wikis hosted by either your intranet or website hosting company.
- Video Training Tutorials
- Video scripts and video editing using Camtasia Studio or Adobe Captivate.