 Business Plans- Definition and documentation of formal strategic plans defining business goals and methods for their attainment.
- Cloud Services
- Assessment, implementation, and ongoing support for the delivery of computation, software, data access, and storage resources as a service rather than a product.
- Content Services
- Document proofreading and comprehensive editing. Website content writing and editing services with a strong focus on SEO, scan-ability, and navigability.
- Custom Website Graphics
- Custom website banners, flash, graphics, and navigational menus. Vector and raster image design, editing, mapping, and load-time optimization.
- Disaster Recovery Plans
- Risk assessment and definition and documentation of procedures and policies to ensure the timely recovery of technology infrastructure. Support for business continuity planning.
- Document Mgmt
- Definition, documentation, and implementation of technologies and business processes to control and manage documents from creation to archiving.
- eLearning
- Implementation and training support for web-based, open-source training systems including both Clarion and Moodle.
- eManuals
- Wiki-based business and technical documentation using open-source wikis hosted by either your intranet or website hosting company.
- Facebook Landing Pages
- Dynamic and personalized Facebook landing pages and Facebook websites designed to be more social and drive user engagement.
- Facebook Social Media Platform
- Facebook social plugins, authentication, personalization, and analytics to make your website more social.
- Google Apps
- Implementation, support, and training for Google business applications including Google Docs, Google Sites, Gmail, and Calendar.
- Google Sites
- Implementation, support, and training for Google Sites supporting business portals, intranets, and team collaboration.
- Google Web Analytics
- Set-up, training, and ongoing support for using Google Web Analytics to maximize traffic, better reach your target audience, and understand user behavior.
- Hosting and Email services
- Sourcing, assessment, set-up, and ongoing support services for domain name registration, website hosting, and email services.
- Knowledge Bases
- Web-based databases supporting information management and searching.
- Newsletters
- Automated newsletter and email campaigns including subscriber, list, and template management.
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- Online Help Systems
- Assessment, design, authoring, and implementation for either an Adobe Robohelp or MadCap Flare online help system.
- Open-Source Desktop Applications
- Assessment, implementation, and ongoing support for free and low-cost desktop business applications.
- Open-Source Web Applications
- Assessment, implementation, and ongoing support for free and low-cost business web-based business applications.
- Operation Manuals
- Definition and documentation of wiki-based operating procedure manuals (eManuals) to protect intellectual property, increase productivity, and reduce decision bottlenecks.
- PHP and JavaScript
- PHP, JavaScript, and AJAX programming and customization with support for MySQL databases.
- Policy Manuals
- Definition and documentation of wiki-based policy manuals (eManuals) to align operations with the strategic business goals and enhance service and productivity consistency.
- Project Management
- Project management services including governance, planning, task and milestone tracking/reporting. Schedule, budget, resource, quality, and risk/issue management.
- Search Engine Optimization
- Consultation on strategies to enhance website traffic, visibility, and search engine ranking.
- Team Collaboration
- Assessment and implementation services for open-source web-based team collaboration tools.
- Templates
- MS Word, Excel, PowerPoint, and Publisher template design and support.
- Web-Based Office Productivity Tools
- Consultation and implementation support for open-source web-based Office productivity tools including Google Docs, MS Office 365, and Zoho Docs.
- Website
Design - Custom
- Design support for custom tableless CSS-based websites tailored to your exact requirements. Fully W3C standards compliant with limited client content control.
- Website
Design - WordPress
- Design support for WordPress.org (unhosted) and WordPress.com (hosted) CMS websites offering hundreds of available templates and full client content control.
- Website Testing
- Compliance, performance, navigation, and accessibility (cross-browser) testing.
- Website Validation
- Online website link and spelling validation and reporting services.
- Workflow Diagrams
- Business workflow analysis and documentation. Process optimization, risk assessment, and process control implementation.
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